"Waiting on your bank"

What does this mean?

Sometimes, there can be a delay when working with smaller banks or credit unions. We rely on them to send us your information in a timely manner.

Although most banks take only 30 minutes (or less!) to send data, others can take hours, days, or not send us anything at all. We request information from your bank anywhere from 4-6 times a day.

What should you do?

1. Give it some time - we request information from your bank 4-6 times a day.

2. Talk to your bank! We hope up-to-date transactions are a priority for banks in the future, but with a little push we'll get there sooner. 

Thank you for your patience!