If the cashier explains the deposit didn’t work and can’t provide a receipt for the transaction, make sure to have them return your cash.
Reasons for cash deposits not working
• You may have reached your cash deposit limit
• Dave or the retailer’s system could be down
• You can only generate and use one barcode for each deposit, so refresh your barcode if you’re starting another deposit.
• Check the expiration time underneath your barcode before you use it. If it expired, refresh the barcode and try again.
If you need some extra help, please contact our Member Success team by navigating to your settings in the Dave app, then scroll down and Chat with us.
