We might ask you to upload a picture of your government-issued ID as part of our verification process to keep your banking information safe.
The types of documents currently accepted:
• U.S. State-Issued ID
• U.S. State Driver’s License
• U.S. Passport; (Sorry, no foreign passports will be accepted)
• U.S. Passport card
• U.S. Uniformed Service/Military ID (USPIC)
• Armed Forces ID (Common Access Card)
• Native American Tribal ID with Photograph
• Permanent Resident Card or Resident Alien Card (Green Card)
When taking a photo:
- Place your government-issued ID on a plain or dark background
- Be sure the area is evenly lit. Lighting is key! 📸
- Hold your phone as still as you can
Often times, dim or blurry photos may have trouble getting verified at this step. Follow the guidelines above and try again!
If you need some extra help, please contact our Member Success team by navigating to your settings in the Dave app, then scroll down and Chat with us.