Dave will make two small deposits into your external bank account to confirm the connection. This is called the micro-deposit verification process.
This process can take up to three (3) business days to complete.
Manual Verification
If you don't get automatically verified, you may be able to manually complete this process in the app after three (3) business days. If you see the option for manual verification:
- Tap to verify
- Tap Manual verify and enter the micro-deposit amounts
- Tap Confirm
Dave will try to match the amounts and if they're found, your bank connection should be successfully verified.
Extra Guidance
Here's how to fix some issues you may encounter during verification:
Issue: Incorrect routing number
Solution: Review and enter the correct routing number again
Issue: Micro-deposits were posted in a different account
Solution: Re-trigger the micro-deposit process
Issue: Not seeing the micro-deposits
Solution: Re-trigger the micro-deposit process
Issue: Not locating your financial institution
Solution: We work with thousands of banks and credit unions; but we don't support investment, prepaid or savings accounts. Open and try a Dave Spending account!
If you need some extra help, please contact our Member Success team by navigating to your settings in the Dave app, then scroll down and Chat with us.
