Having trouble setting up your pay schedule? Here's some info that should help:
Your pay schedule tells us when your paychecks are deposited into your account by your employer. To set up your pay schedule, you'll need two pieces of info:
1. Your pay period: How often you get paid. Example: every week, every 2 weeks, twice a month, or every month.
2. Your pay date: The actual day(s) of the month you get paid. Example: every month on the 2nd.
Having trouble figuring out your pay period?
Take a look at your monthly statements, either on the home screen of the app or your bank statements so you can see the actual dates your paychecks hit. Here are the options:
Weekly: Every week on a specific day of the week (52 payrolls per year). Example: every Friday.
Twice a Month: Every two weeks on a specific day of the week (26 payrolls per year). Example: every other Friday.
Every Month: Every month on a specific date of the month (12 payrolls per year). Example: on the 26th.
Every Month (Same Day): Every month on a specific day (12 payrolls per year). Example: on the 2nd Thursday of the month.
Still having trouble?
Make sure that your paychecks meet our Income Requirements.
Want to add additional income?
See our article on Adding Income.
Wondering about changing your payback date for an advance?
If you already have an advance, we are unable to change your payback date. Your payback date is "locked in" when you sign for the advance.
For more information on Paybacks, see our help section HERE.