What does this mean?
Uh-oh, this error message means that your debit card has been denied or declined. Either the information you've entered isn't correct, or your provider is declining our charge.
What should you do?
First, make sure the information you're entering fully matches the information on the card (card type, number, expiration date, etc.) and that your card is valid and unexpired.
Then, check-in with your bank to see if there are any provider-related issues, like blocks on the card.
Does this answer your question? If not, please contact our Member Success team for further assistance!