For your safety and security, we use a third-party verification system to make sure that the information you've entered is accurate and matches a nationwide database.
If you encounter an identity verification error, it may mean that the information entered was incorrect.
Next steps
Check the error description to see what information wasn't verified. The top reasons we see are:
- Spelling errors
- Wrong address
- License required
- ID required
Once you've entered the required information, try to continue again.