What does this mean?
For your safety and security, we use a third-party verification system to make sure that the information you've entered is accurate and matches a nationwide database.
If you received this error message, the system wasn't able to locate you. Most likely, some of your information was entered incorrectly.
What should you do?
Check the error description to see which part of your information wasn't verified.
The top reasons we see are:
- Spelling errors
- Wrong address
- License required
- ID required
Once you've entered the correct information, you'll be able to go to the next step!
If you're still having issues, send us a message and we'll get to the bottom of it.
