TrueAccord is a full-service, consumer-friendly, and digital-first collection service. Dave is partnering with TrueAccord to collect default advance payments and further strengthen our overall product.
Members who have an advance balance that has been outstanding for 120 days or more will have their information sent to TrueAccord and Dave will stop attempting collection. Members are not obligated to make payments to TrueAccord.
Dave does not provide refunds for TrueAccord settlements. Settlements will be processed through third-party "TrueAccord" rather than Dave.
Getting statements from True Accord
Yes, TrueAccord will provide a statement to Dave members. Completed settlements will also be visible on Dave statements.